An option to send out a feedback request after a set # of appointments. Example: Feedback request go out after the patients 5th appointment.
05-11-2020 -
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Rachelle
Yes! Please! This needs to be top priority!! We love the feedback request feature, but hate that it sends it out after the first appt. We need a few visits with them to build a relationship and make progress before it gets sent!
Can you add other time options to send feedback request? 1,2,3,4,5,6,7 days after check in. Feel like asking for a review feedback and then a review after my Day one appointment( I don’t adjust on day 1) is too early to ask.
Yes please!! We also find that asking for a review after day 1 feels way too soon. Chirotouch (and I imagine other EHR systems) track the appointment number -- why can't review wave do the same? We were told that this was actually a feature when we signed up with review wave
We would love to have this feature to request feedback after 5 appointments which allows us time to build trust and relationship with the patients before asking for their reviews.
YES! We find that asking for a review after the 1st appointment is too soon. The quality of the review is better after a few visits. We think after the 4th visit would be best for us.
Activity Newest / Oldest
Rachelle
Yes! Please! This needs to be top priority!! We love the feedback request feature, but hate that it sends it out after the first appt. We need a few visits with them to build a relationship and make progress before it gets sent!
Rachelle
Ability to change feedback requests to a specific visit #.
Ri Edwards
Merged with: Feedback Request Settings
BOBBY GILL
Can you add other time options to send feedback request? 1,2,3,4,5,6,7 days after check in. Feel like asking for a review feedback and then a review after my Day one appointment( I don’t adjust on day 1) is too early to ask.
Rhett Adams
Yes please!! We also find that asking for a review after day 1 feels way too soon. Chirotouch (and I imagine other EHR systems) track the appointment number -- why can't review wave do the same? We were told that this was actually a feature when we signed up with review wave
John Li
We would love to have this feature to request feedback after 5 appointments which allows us time to build trust and relationship with the patients before asking for their reviews.
Jane Nguyen
YES! We find that asking for a review after the 1st appointment is too soon. The quality of the review is better after a few visits. We think after the 4th visit would be best for us.
Casey Morgan
I love this idea. I think this would really be a great way to target each practices sweet spot of when a review is most appropriate!